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Client Management Assistant

RM 2,800 - RM 3,500 / Per Mon


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Tasks & responsibilities

  • Screening and replying to client's service inquiry emails
  • Converting information from incoming inquiries to the client management system
  • Categorizing client inquiries and directing messages to appropriate team members
  • Filing client profiles in the company client management system
  • Assisting organizing client profiles by priorities
  • Assisting in contract-signing and signed contract filing into the company database
  • Assisting other administrative and documentation tasks as requested by supervisors

Qualifications & experience

  • Bachelor's degree
  • Excellent English writing and reading skills (IELTS 7.0/MUET Band 4 equivalent or above)
  • Strong attention to details
  • Strong computer literacy, familiar with MS Office Suite

Benefits

  • 10 annual leaves plus 11 holidays per year
  • Medical claim RM 1200.00 per year
  • Performance-based annual bonus of 0.5 - 1.0 month salary