Tasks & responsibilities- Screening and replying to client's service inquiry emails
- Converting information from incoming inquiries to the client management system
- Categorizing client inquiries and directing messages to appropriate team members
- Filing client profiles in the company client management system
- Assisting organizing client profiles by priorities
- Assisting in contract-signing and signed contract filing into the company database
- Assisting other administrative and documentation tasks as requested by supervisors
Qualifications & experience- Bachelor's degree
- Excellent English writing and reading skills (IELTS 7.0/MUET Band 4 equivalent or above)
- Strong attention to details
- Strong computer literacy, familiar with MS Office Suite
Benefits- 10 annual leaves plus 11 holidays per year
- Medical claim RM 1200.00 per year
- Performance-based annual bonus of 0.5 - 1.0 month salary