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Customer Care Officer

RM 1,500 - RM 1,800 / Per Mon


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Customer Care Officer

  • Good appearance and attractive character.
  • Handle incoming calls from customers, customer service skills to ensure customer satisfaction.
  • Follow up and resolve customers’ enquiries and issues.
  • Retain customers by recommending products and services that best serve customers’ needs.
  • Promote company products and services thru social media (Instagram, FB, TikTok etc.).
  • Work closely with team members and leaders to achieve monthly intake service target and team Key Performance Indicators (KPI).
  • Attending to customer enquiry and request.

  • Qualification: SPM/Diploma/Degree in a related discipline.
  • Preferably candidate with at least one year working experience in customer service or related field.
  • Entry level applicant are encouraged to apply.
  • Good command of English is advantages.
  • Customer oriented with good interpersonal and communication skills.
  • Ability to learn quickly and work in a fast-paced environment.
  • Computer literacy in MS Office.
  • Willing to work during weekends and public holidays.

    WALK IN / OPEN INTERVIEW DAILY IN OUR 3S CENTER FROM 09.00AM - 03.30PM.

    (Accepts Saturday, Sunday & Public Holidays)

  • Opportunities for promotion & career growth
  • Professional development
  • Good and friendly working environment
  • Attractive Remuneration Package and Monthly Incentive