Sales Support Admin

Location : Kawasan Perindustrian Tebrau Iv, 81100 Johor Bahru, Johor, Malaysia, 81100 Ayer Hitam, Johor, Malaysia

Job Scope / Responsibilities :

• In charge and follow up existing international customer
• Manage all aspects of the export process including order confirmation to shipment to post-sales support
• Oversee the preparation and submission of export customs documents and communicate with the customs broker via email.
• Prepare necessary documents such as PROFORMA Invoice, Bill of Lading (B/L), Packing List, Form D/E, Certificate of Origin, and any other relevant paperwork for customers.
• Compile and process banking documents including Letter of Credit (L/C) and Documents Against Payment (D/P).
• Submit applications for ATIGA (Form D), ACFTA (Form E), AANZFTA and update product cost analyst as required.
• Coordinate logistics and shipping for international orders. (Shipment Coordination)
• Arrange and dispatch sample to customers
• Track and document export customer payments meticulously
• Compile and submit monthly export reports
• Adc hoc task.

Requirements :

• Bachelor's degree in Business, Marketing, or a related field.
• Minimum of 1-2 years of experience in international sales coordination.
• Strong understanding of international markets and trade regulations.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Office and Autocount software will add advantage
• Able to support China market customer

Job Type: Full-time

Pay: RM2,500.00 - RM3,500.00 per month