Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Technical Customer Support I

RM 3,000 - RM 3,000 / Per Mon

Apply on

Indeed MY

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

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Shift work: 9 hour shift (5 days work week)
Shift type: Permanent Night shift

Job Summary:
Resolves problems with customers via telephone, email or chat sessions using technical product knowledge and interpersonal skills. Troubleshoots problems with appropriate applications, products and vendors. Identifies and documents customer issues, and escalates as directed. Develops an understanding of multiple applications and platforms.

Job Responsibilities:

  • Communicates basic technical solutions to customers using effective communication, listening and comprehension skills.
  • Fully documents customer interactions in real-time.
  • Solves problems within defined quality standards using a basic understanding of products, solutions, and customer environments.
  • Identifies and escalates complex problems under direct supervision.
  • Works on a limited variety of problems of limited scope using defined procedures and practices.
  • Collaborates with fellow technicians and supervisor to solve problems.
  • Familiarizes self with new technologies, products and platforms.
  • Demonstrates ability to articulate technical issues in simple to understand terms to both management and customers.
  • Demonstrates strong customer service, communication and problem-solving skills.

Job Requirements:

  • Education background: Bachelor’s Degree in IT/Computer science or engineering only
  • Preferred Work Experience (years): 0-2 years of experience Key Skills and Competencies
  • Basic computer literacy with a working knowledge of the Microsoft Office Package
  • Basic IT Support background/ experience
  • Customer service values / orientation
  • Solid professional work behaviors (attendance, teamwork, time management)
  • Strong communication skills in ENGLISH (listening, providing clear and concise information, using proper language and grammar)

Job Type: Contract
Contract length: 12 months

Pay: Up to RM3,000.00 per month

Benefits:

  • Professional development

Schedule:

  • Monday to Friday
  • Night shift

Supplemental Pay:

  • Overtime pay
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