Manager, IT (Enterprise)

Key Responsibilities:-

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1. Application System

• Responsible and oversee the implementation of all Operational projects until Go Live
• Ensure all projects are properly documented in accordance to the organisation’s
• project management methodology and templates.
• Ensure regular review with team on all Operational projects and provide progress
• updates to the management.
• Responsible to oversee the Operation progress with constant monitoring and review
• and provide regular operational updates to the management

2. Operation Improvement

• Constant review of the operation processes and to develop improvement plans to facilitate users to be more efficient and effective.
• Review new business trend and the usage of technology to best fulfill this requirement.
• Promote and showcase new technology and initiate adoption ideas that can improve the operational processes.
• Review and identify the needs for training to improve and ensure users’ competency in the standard operating procedure when carrying out their duty.

3. Leadership

• Provide leadership and guidance to the team to ensure alignment with management

expectation.

• Set and constant review the team’s KPI and achievement.
• Identify and plan for the team’s learning/training requirements to prepare for future goals.

4. Ad-hoc Assignment

• Perform relevant task as assigned by Management from time to time.

REQUIREMENTS:

Qualifications :

• A Degree in Computer related studies.
• Experience in FMCG Operation is an added advantage
• Any operational related certification is an added advantage.

Skills :

• Strong communication, problem-solving and decision-making skills.
• Strong analytical skill to identify issues and bottlenecks and resolve the operation related problem in the quickest time.
• Able to understand operation and propose improvement opportunities to further improve the organization.
• Strong management skills to manage the solution, operation and device accessibility matrix to best fit the organization’s responsibility matrix.
• Good leadership skill.
• Good negotiation skills to derive the best solution package that benefited the organization.
• Hands-on person and willing to get hands dirty into resolving situation.

Computer Literacy : MS Office – Excel, Words, Power Point, MS SQL, ERP

Experience : At least 10 years working in Operation environment.