F&B Assistant

• Display knowledge of the restaurant food menu, wine & liquor menu, and ingredients in specialty drinks. • Greet guests and provide menus. • Ensure the quality of the prepared products according to standard operation procedures. • Must listen and respond to customer complaints (acknowledge, apologize, act) • Must be courteous, pleasant, and well-groomed at all times. • Perform standardized opening and closing procedures during each shift. • Ensure that the concession area and organized at all times. • Must work well individually and as part of a team. • Must maintain high standards of cleanliness and acceptable level of restaurant appearance at all times. • Provide excellent customer service at all times. • To operate the cash register and collect payments for all sales transactions accurately and with full efficiency. • To ensure proper acceptance of credit cards and know what needs to be done when there’s an error/issue. • Supervising floor crew and assisting to monitor work progress.