Epicareer Might not Working Properly
Learn More

Service Advisor

RM 2,500 - RM 3,500 / Per Mon

Apply on

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


Original
Simplified

Job responsibilities :

  • Attend internal team request for bookings, enquiries & complaints through various channels, in a timely manner.
  • Communicate with team to establish the service or repair need for their vehicles & translate these job requirements into comprehensive quotations for their agreement.
  • Build sustainable relationship and trust & really committing to increase team engagement level.
  • Follow up with the workshop on pending jobs to ensure adherence to completion timelines, & keep team member update on the status on their vehicles.
  • Provide accurate and valid information with appropriate solutions and alternatives to handle team member requirements and complaint.
  • Capture internal feedback on the service levels, and present findings for management view.
  • Assist the Management in evaluating and improving the current practices and processes.
  • Any ad hoc task as per required

Benefit

  • EPF, SOCSO
  • Medical claim

Job Type: Full-time

Pay: RM2,500.00 - RM3,500.00 per month

Benefits:

  • Free parking
  • Maternity leave
  • Parental leave

Schedule:

  • Day shift