Service Advisor
RM 2,500 - RM 3,500 / Per Mon
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Job responsibilities :
- Attend internal team request for bookings, enquiries & complaints through various channels, in a timely manner.
- Communicate with team to establish the service or repair need for their vehicles & translate these job requirements into comprehensive quotations for their agreement.
- Build sustainable relationship and trust & really committing to increase team engagement level.
- Follow up with the workshop on pending jobs to ensure adherence to completion timelines, & keep team member update on the status on their vehicles.
- Provide accurate and valid information with appropriate solutions and alternatives to handle team member requirements and complaint.
- Capture internal feedback on the service levels, and present findings for management view.
- Assist the Management in evaluating and improving the current practices and processes.
- Any ad hoc task as per required
Benefit
- EPF, SOCSO
- Medical claim
Job Type: Full-time
Pay: RM2,500.00 - RM3,500.00 per month
Benefits:
- Free parking
- Maternity leave
- Parental leave
Schedule:
- Day shift
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