Customer Service Executive
Salary undisclosed
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Position: Customer Service Executive | Mandarin Speaker
Location: Ara Damansara, Petaling Jaya, Selangor
Salary: Basic Salary RM 2,800 + Joining Bonus
Job Types: Full-time, 2 years contract (Renewable)
Working Days: Monday to Friday
Working Hours: 8AM - 11PM (1 shift per day - 9 working hours including 1 hour break)
Benefits:
- KPI allowance - up to RM300
- Night shift - up to RM 250
- Nearby Public Transport
Job Requirements:
- Excellent communication and writing skills in English and Mandarin
- SPM leavers are encouraged to apply.
- Able to work on rotational shifts.
- Prior working experience in the call service industry will be an added advantage.
Job Description:
- Verifying educational, employment, credit and criminal background of candidates in a dedicated countries for our clients.
- Making telephone calls, writing emails, using systems to conduct database checks in order to verify details and prepare reports.
- Handling all inbound/outbound calls/email/live chat pertaining to background verification general inquiries.
- To exceed client’s expectation in terms of customer service & accurate information.
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