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Manager, Unit Trust & PRS Operations

Salary undisclosed

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Responsibilities:
  • Responsible for EPF eMIS portal maintenance.
  • Monitor and ensure SLAs are met, outputs are accurate, any non-compliance are reported timely to PAM management and resolutions are taken for any non-compliance.
  • Monitor and ensure timely submission of the regulatory reports by the service provider and PAM Operations.
  • Collaborate with TA provider, PAM IT/vendor on any new system changes/implementations. Ensure appropriate test plan creation and execution, work with relevant parties to determine a successful implementation timeline to minimize operational impact.
  • Perform monthly service delivery evaluation with service providers and drive for continuous improvements.
  • Collaborate with TA provider on data archival execution and document destruction execution for UT/PRS documents/reports.
  • In-charge of Compliance Self-Testing Matrix is updated with the relevant laws/regulations/guidelines and self-testing is carried out on a timely manner.
Qualifications:
  • Bachelor’s degree in any related discipline.
  • A minimum of 5 years of operations experience in related products such as Unit Trust or Private Retirement Scheme.
  • Experience in leading a team or outsourced provider would be an added advantage.
  • Ability to work independently.
  • Pro-active attitude and willingness to go the extra mile whenever required.
  • Strong process improvement mindset.
  • Good written and verbal communication skills and ability to manage both internal and external stakeholders well.