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Service Advisor

RM 2,000 - RM 3,300 / Per Mon


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  • Advice and attend to customer's needs for repair/maintenance services
  • Assist the Service Executive in the operations of the service centre
  • Maintain accurate records
  • Support promotional activities
  • Estimate cost and completion time
  • Communicate with customers about work status
  • Coordinate activities to ensure repair work is fixed right the first time and completed on time
  • Obtain the customer's written approval on all repair orders at the time of the write-up
  • Inspect every finished repair order for proper completion, pricing accuracy, and legibility
  • Document repair order changes
  • Review service repairs and charges to ensure accuracy
  • Promote cooperation and teamwork among technicians and support staff
  • Explain the need for additional or unanticipated services and associated costs to customers
  • Act quickly to implement plans, organize work efficiently and follow up to ensure successful implementation
  • Candidate must possess at least a certificate in SPM or Diploma and above in automotive/vocational training or equivalent
  • Possess valid driver's license
  • MLVK certification
  • Minimum two (2) years in an automotive service environment
  • Good interpersonal skills
  • Good communication skills
  • Good analytical skills
  • Attention to detail
  • EPF/ SOCSO
  • Bonus
  • Annual leave
  • Employees' annual increment and bonuses
  • Medical coverage for employees and family
  • Excellent career advancement and opportunity