Inside Sales Representative (Indonesian speaker)
Salary undisclosed
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Job Description:
- Analyse and identify customer’s needs and match against IT products.
- Sell IT products to customers via inbound channels i.e Calls, Chats, Emails etc and Follow-up.
- Able to write and explain recommended product solution, up-sell and cross-sell in a Tele, Chat and Email environment.
- Communicate professionally with customers regarding current promotions and product upgrades and new product launches.
- Building and maintaining sales pipelines followed by accurate forecasting and sales revenue closures.
- Daily Sales Pipeline and Activity to be updated in CRM and maintained.
- Follow up with customers to solicit further sales, respond to sales enquiries.
- Maintain professional customer services via verbal and in written communication.
- Adhere to sales process, pipeline management, ethics and compliance.
- Achieve Sales Quota across products lines.
- Team-Player, Flexible and able
Qualifications:
- Minimum 1 (one) year of inbound/ inside/ tele sales experience or sales via e-commerce platforms.
- Desire to meet and exceed sales performance goals.
- Able to work weekends, PH and rotating shifts
- Working knowledge of Microsoft Office Suite and CRM tools.
- Able to type at least 35 WPM with proper spelling and grammar.
- Detail oriented with focus on quality and accuracy, ability to multitask, strong sense of urgency and commitment to excellence.
- Strong verbal and written skills in Bahasa Indonesia & English with commercial sense, problem solving and negotiation skills.
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