Director, Banking Operations

Company Description

Experience something Brilliantly Different with MUFG Investor Services.

Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group, and we partner with over 480 loyal global investment firms to provide them with administration, asset services, banking and fund financing.

We’re in 14 global locations and provide an exceptional hub of Brilliantly Different talent to thrive.

Job Description

Work closely with client operations teams to deliver a range of banking services to clients including:

• Timely execution and resolution of issues relating to incoming and outgoing wire transfers
• Timely execution of foreign exchange
• Provide reporting including confirmations to facilitate various internal and external reports
• Be a resource and support within a team environment.
• Identifying and driving various banking system improvement initiatives.
  
  

Deliverables

• Oversee process international incoming, outgoing wire transfers and cheques in the banking system;
• Oversee/perform thorough research on payment investigations and initiate/respond to queries to/from counterparties via SWIFT;
• Ensure/provide timely response to client operations banking queries in a professional manner
• Review daily bank account reconciliations;
• Review client cheque deposits;
• Oversee/process client foreign exchange post trade settlements and other regulatory reports;
• Liaise with client operations teams and external auditors to complete bank confirmations;
• Assist with special projects (Banking IT system upgrades/implementation);
• Support banking and client operations teams in delivery of services to external clients.
• Provide training to Associates/Senior Associates.
• Manage banking team development to success.
  
  

Essential

• Strong knowledge of SWIFT system payment formatting and field definitions;
• Thorough understanding of Unites States of America and International Clearing Systems;
• Excellent computer skills including experience with Microsoft Office Suite;
• Strong numerical skills with exceptional attention to detail;
• Proven analytical and problem solving skills;
• Detailed knowledge of banking, credit, FX hedging and the local regulatory environment.
  
  

Preferred

• Working knowledge of Oracle Flexcube;
• Exposure to the Hedge Fund Industry banking client needs.
• Working knowledge of FX Trading platforms including Refinitiv Fxall
• Working experience with Bloomberg
  
  

Qualifications

• Relevant post-graduate university degree or professional qualification (CA, CFA)
• Be highly organized with a pro-active approach to meet client needs;
• Strong verbal and written communication skills and the ability to effectively liaise with clients;
• Timely, accurate response to client queries.
• Demonstrate initiative in the execution of duties;
• Seek out and implement opportunities to improve delivery of service
• Ability to establish and maintain good working relationships with team members and other departments at all levels of the organization.
• Strong problem solving and decision-making skills.
• Ability to motivate a team towards desired goals.
• Excellent written and verbal communication skills with proven attention to details.
• Flexibility and willingness to contribute to the changing needs of banking clients.
  
  

Additional Information

What’s in it for you to join MUFG Investor Services?

Take a look at our careers site and you’ll find everything you’d expect working with one of the fastest-growing businesses at one of the world’s largest financial groups. Now take another look. Because it’s how we defy expectations that really defines us. You’ll feel that difference in all kinds of ways. Our vibrant CULTURE. Connected team. Love of innovation, laser client focus.

So, why settle for the ordinary? Apply now for your next Brilliantly Different opportunity.

We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted.

MUFG is an equal opportunity employer.