Application Support Analyst
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Job Summary
You will be responsible for maintaining stability and availability of the application, as well as continuous software releases to add features and enhancements. In addition, you will be responsible for overseeing the integrity of the data quality derived from our official EOD Market Data and positions which are priced by our Model Library.
Job Description
- Monitoring the EOD batches and act immediately to identify the root cause for job failures and remediate.
- Monitor via ITRS Dashboard to ensure health of Application.
- Ensure timely delivery to downstream consumers (Front Office).
- Drive improved stability and higher quality of data delivered to Front Office.
- Document new issues that occur and maintain/enhance existing documentation to ensure consistent steps performed for known issues.
- Coordinate between several groups to remediate issues (Support, Development, Analytics, Quants).
- Investigate pricing failures and resolve issues utilization various skills including SQL, Unix, Windows.
- Develop scripts to automate processes using Powershell and other scripting languages.
Job Skills
Computer Operations, Customer Service, Enterprise Application Delivery, Group Problem Solving, Information Technology (IT) Infrastructure, Interpersonal Relationships, Standard Operating Procedure (SOP), System and Console Operations, System Applications, Systems SoftwareAdditional Job Details
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