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What a Inside Sales Team Lead Does At HP
Preferred Certifications
- Manage and lead an inside sales team to achieve and exceed sales targets.
- Develop and implement sales strategies and tactics to drive business growth.
- Drive and implement changes in strategies if required.
- Set individual and team targets, monitor progress, and provide coaching to improve performance.
- Coach and mentor team members (direct or non-direct report) to improve their sales skills, objection handling, and negotiation techniques.
- Drive team hygiene in meeting Inside sales KPI/Metrics, inclusive of daily call plan, pipeline management and able to provide live coaching/listening sessions with customers.
- Manage customers/internal escalation with no/little compromise of customer experience.
- Identify market trends, competitive activities, and potential opportunities to refine sales approach.
- Arrange and manage on going training, development and up-skilling to the sales team including product knowledge, sales methodologies and in area of effective communications.
- Foster positive team environment that promotes motivation and development
- Able to create a working environment that is conducive to individual growth and high performance.
- Collaborate with other business stakeholders to foster cross functional communication and drive overall objective.
- Prepare and present regular reports on sales performance to senior management.
- Bachelor’s degree in business, marketing or management
- Proven experience as sales manager or relevant role, preferably in remote/virtual setting and able to create and manage a professional sales culture team.
- Strong business acumen and understanding of sales methodologies, customer lifecycle, and sales pipeline management.
- Excellent communication and leadership skills with ability to motivate and inspire remote team.
- Proficiency in CRM to track sales activities, manage leads and analyze data.
- Result driven mindset with track record of exceeding targets.
- Able to adapt to changing market environment and implement sales strategies with fast turn around time.
- Strong problem solving skills.
- Availability to work flexi hours to cater for different time zone.
Preferred Certifications
- Certified Inside Sales Professional (CISP)
- Account Management
- Business Development
- Business To Business
- Catering Sales
- Cold Calling
- Customer Relationship Management
- Inside Sales
- Inside Sales Management
- Key Performance Indicators (KPIs)
- Lead Generation
- Marketing
- Sales Development
- Sales Management
- Sales Process
- Sales Prospecting
- Sales Strategy
- Salesforce
- Selling Techniques
- Software As A Service (SaaS)
- Value Propositions
- Customer Centricity
- Prioritization
- Resilience
- Team Management
- Strategic Thinking
- Impacts immediate team and requires basic understanding of the family group’s role in HP organization.
- Applies company policies and procedures to resolve routine issues.
- This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
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