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- Collaborate with IT and business stakeholders to define system requirements and priorities.
- Conduct system analysis to identify inefficiencies and recommend improvements.
- Design and implement technology solutions that enhance operational efficiency and user experience.
- Ensure system compatibility and integration with existing IT infrastructure.
- Provide technical support and guidance on IT systems to staff and management.
- Manage projects related to system upgrades and deployments.
- Document system specifications, configurations, and processes.
- Provide training and support to end-users to facilitate adoption and utilization of new systems.
- Monitor system performance and troubleshoot issues as needed, ensuring continuity of operations.
- Stay up-to-date with emerging technologies and industry trends to contribute to continuous improvement initiatives.
- To perform any adhoc duties as required by Management
- Candidate must possess at least a Diploma/Degree in Computer Science, Information Systems, or a related field.
- Proven experience in system analysis or a similar role, preferably in a retail or e-commerce environment.
- Must have good knowledge in Microsoft Business Software
- Strong understanding of computer systems, networks, and software development life cycle.
- Strong analytical and problem-solving skills, with keen attention to detail.
- Effective communication skills with the ability to translate technical concepts to non-technical audiences of all levels.
- Experience with project management and documentation tools.
- Ability to prioritize tasks, manage time effectively, and work both independently and collaboratively.
- Knowledge of music industry trends and technologies is desirable but not required.
- EPF, SOCSO, EIS
- Annual leave
- Medical Leave
- Annual bonus (Based on performance)
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