Technology Specialist (Mandarin)
Salary undisclosed
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language-Mandarin
shift-rotational
Responsibilities:
- Provide first-level technical support to customers in Mandarin via phone, email, or chat
- Troubleshoot and resolve hardware and software issues
- Document all technical issues and resolutions accurately
- Escalate complex technical issues to the appropriate team members
- Assist customers with setup, installation, and configuration of software applications
- Ensure excellent customer service and satisfaction at all times
Collaborate with other team members to improve processes and procedures
interested candidate can share resume over email [email protected] or WhatsApp +60327791094
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