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Technology Specialist (Mandarin)

Salary undisclosed

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language-Mandarin

shift-rotational

Responsibilities:

  • Provide first-level technical support to customers in Mandarin via phone, email, or chat
  • Troubleshoot and resolve hardware and software issues
  • Document all technical issues and resolutions accurately
  • Escalate complex technical issues to the appropriate team members
  • Assist customers with setup, installation, and configuration of software applications
  • Ensure excellent customer service and satisfaction at all times

Collaborate with other team members to improve processes and procedures

interested candidate can share resume over email [email protected] or WhatsApp +60327791094