Mandarin Customer Service (Social Media Industry)
RM 3,300 - RM 3,600 / Per Mon
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Simplified
- Brand Representation: Uphold the client’s values with a positive and professional attitude.
- Customer Support: Assist with online orders through phone and email, ensuring timely responses.
- Payment Processing: Handle payments securely, safeguarding customer and financial data.
- Issue Resolution: Proactively address concerns and escalate when necessary.
- Teamwork: Collaborate with the team to enhance service quality and improve the customer experience.
- Fresh graduate welcome.
- Minumum SPM.
- Can speak in English and Mandarin.
- Computer literate and fully conversant in Microsoft Windows and Microsoft Office.
- Able work in Rotational Shift (24/7).
- Leave: Annual and sick leave available.
- Professional Development: Training opportunities provided.
- Career Growth: Clear paths for advancement.
- Employee Engagement: Join in various staff activities.
- 5 working days.
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