Assistant Manager - Admin and Operations

POSITION SUMMARY

• Achieve Management’s corporate vision and business objectives for the Group.
• Fostering and developing to improve profitability through careful strategic planning and positioning in the appropriate markets, or to enhance the operation of the business, position or reputation effectively.

ESSENTIAL FUNCTIONS

• To assist in liaising with solicitors if necessary and to prepare legal documentation for client’s execution in-line with the approved facility and terms and conditions.
• To assist Superior on validation and verification of the executed legal documentation and other relevant documents (i.e., notice of assignments) and fulfilment of conditions of approval prior to activation of facility.
• To coordinate, administer and monitor disbursement, repayments, and refunds.
• To assist in monitoring factoring exposures and related data/information on clients are properly captured and updated in the relevant systems during on boarding, disbursements, and repayments.
• To coordinate the necessary notices statements and memos for internal and external needs.
• To supervise and maintain the security documents in good custody procedures.
• Prepare monthly and quarterly report for submission for Group Finance, EXCO, management and statements to clients.
• To execute any other duties as and when required by Management or immediate superior.
• Provide training to new staff on the factoring process and system.

CREDIT DIVISION

• Maintain an active knowledge base of all the organisation’s loan products and an understanding of the qualifications required of each applicant.
• Conduct reference check on applicants’ financial status, credit, and property evaluations to determine feasibility of granting loans.
• Obtain and compile copies of loan applicants' credit histories and other required financial information.
• Explain to customers the different types of loans and credit options that are available, the terms of those loans and respond to any other requests.
• Review and verify all documentations submitted by the applicants for Credit Committee’s approval.
• Review loan agreements to ensure that they are complete, accurate and in compliance with the relevant regulations.
• To assist superior to prepare loan agreements with payment schedules, arrange applicant to sign loan contracts and other required documents, explain terms of loan to applicant, obtain signatures, arrange for stamping and attestation of agreements and collection of fees.
• Regular review and update credit and loan files.
• Assist superior to prepare and process the required documentations before release of loans to applicants.
• Process and monitor payment of loans from applicants.
• Prepare reports for submission to regulatory bodies.
• Prepare the restructured/rescheduled loan reports for Credit Committee to approve.
• Handle customer complaints and take appropriate action to resolve them.
• To assist negotiate payment arrangements with customers who have delinquent loans.
• Prepare reports to send to customers whose accounts are delinquent, and forward irreconcilable accounts for collector action.
• Maintains customer confidence by keeping loan information confidential.
• Stay abreast of new types of loans and other financial services and products in order to better meet customers' needs.

PERSON SPECIFICATION

• Must possess at least a Post Graduate Diploma, bachelor’s degree in finance/Banking/Accounting/Marketing/Business management or equivalent.
• Minimum 3 years of experience in the related field
• Must be business driven with good planning, presentation and project execution skills. Dynamic, service-orientated with good leadership and multi-tasking responsibilities.