Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Service Desk Analyst (Mandarin & Malay)

Salary undisclosed

Apply on

Linkedn
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We are looking for a motivated Service Desk Analyst to join our team in Bukit Jalil, Kuala Lumpur. In this role, you will be the first point of contact for users seeking assistance with IT-related issues. Your primary responsibilities will include troubleshooting, resolving incidents and providing exceptional IT support services.

Key Responsibilities:

  • Serve as the first point of contact for customers seeking technical assistance over phone, chat or web.
  • Perform remote troubleshooting through diagnostic techniques and pertinent questions.
  • Determine the best solution based on the issue and details provided by customers.
  • Walk the customer through the problem-solving process.
  • Escalate complex issues to appropriate teams when necessary.
  • Provide accurate information on IT products or services.
  • Record events and problems and their resolution in logs.
  • Follow-up and update customer status and information.
  • Pass on any feedback or suggestions by customers to the appropriate internal team.
  • Identify and suggest possible improvements on procedures.
  • Maintain documentation of procedures and knowledge base articles.
  • Collaborate with team members to improve service delivery and user satisfaction.

Requirements:

  • Fluent in Mandarin & Malay both written and spoken.
  • Open to fresh graduates.
  • Diploma/Bachelor’s degree in any IT/related field OR equivalent experience.
  • Working Hours: Normal Working Hours Monday to Friday (Shift start between 7:00am to 9:00am).
  • Work Location: Technology Park Malaysia (TPM), Bukit Jalil.

If you are passionate about technology and IT support services, we encourage you to apply and be part of our dynamic team!

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