A
Customer Care Representative
RM 0 - RM 2,500 / Per Mon
Original
Simplified
- Handle incoming calls via phone, email, etc.
- Receive and manage customer complaints.
- Address customers' needs in a good and professional manner.
- Able to communicate in English
- Strong communication and listening skills to address customer needs
- Problem-solving with empathy and professionalism
- Multitasking and time management skills
- Proficiency with customer service software and basic computer skills
- Adaptability and attention to detail
- Health Insurance
- Dental Insurance
- Optical Claim
- Salary Increment
- Performance Bonus
- Free Laptop/Phone for Work
- Sick Leave
- Annual Leave
- Maternity Leave
- Bereavement Leave (paid time off to cope with the loss of a loved one)
- Flexi Working Hours
- Professional Career Development (training programs, workshops, conferences to enhance skills)
- Company Activities (team building, outings, social gatherings)
- Staff Appreciation & Rewards
- Fun Entertainment Environment
- Nearby Public Transportation (LRT)
- Work-Life Balance
- Casual Wear
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