Community Customer Service
Salary undisclosed
Apply on
Original
Simplified
Hello! MEXC is looking for Community Customer Support. If you want to join a young and ambitious team and become part of a global exchange, then you are exactly the person we are looking for!
Why us?
- MEXC (www.mexc.com) is one of the world's fastest-growing digital asset exchanges by trading volume (Top 10 according to CoinMarketCap).
- Competitive salary + bonuses and various benefit & support from company
Job Responsibilities:
- Foster a positive and engaged community by actively interacting with members, answering questions, and addressing concerns;
- Encourage meaningful discussions and provide valuable insights to create a vibrant community;
- Utilize data and analytics to track progress and make informed decisions for growth;
- Monitor and moderate discussions to ensure they adhere to community guidelines and standards;
- Gather and analyze feedback from the community to provide insights for product improvements or marketing strategies.
Job Requirements:
- Fluency in both Mandarin and English;
- Proven experience managing online communities such as telegram, discord, etc…;
- Excellent written and verbal communication skills;
- Knowledge of community management best practices and social media trends;
Similar Jobs