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International Customer Service

RM 3,000 - RM 3,400 / Per Mon

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Required Language: CANTONESE / MANDARIN speaker (MUST)

Language Proficiency: Traditional Mandarin & English

Qualification: Min SPM

  • Handling all inbound calls, live chat and email pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products.
  • Exceeding customer expectation in terms of customer service & accurate information.
  • Working in a team to achieve the required KPI elements and SLA.
  • Proficient in computer typing skills.
  • Ability to handle multiple tasks in a fast-paced environment.
  • Good computer literacy

Working days: 5.5/6 days

Rotational shift. Must able to work on PH holidays & weekends.