HR Admin Services Specialist

Job Purpose

The role is responsible for the administrative and payroll management, providing high quality and efficient HR services through diverse channels.

Responsibilities

• Responsible for answering employee requests with high customer service focus.
• Updates of HR system based on procedures & user guides on time and is responsible for local HR data quality.
• Collect & manage payroll documentation, prepare certificates.
• Ensure on/off boarding: documents collection, pre-employment checks, HR Induction meetings – facilitation of all related on boarding documents required including preparation of IDs, ordering laptop/accesses/phone.
• Ensure time & absences management as well as health coverages management: enrollment, deletion, claims processing, medical visits follow up/organization.
• Point of contact for compliance and audit for HR in coordination with appropriate; continuous improvement.
• Ensures that all company policies and procedures are adhered to/in compliance with all applicable laws. Understands policy and practice to ensure confidential employee information is protected.
• Collaborates effectively with others in order to execute tasks and fulfil key deliverables within the HR local team & Employee Services global team in order to develop credibility.
• Integrates efficiently with team members in the functional area(s), seeking input/assistance as needed.
• Strives to gather and share information to allow for transparent knowledge transfer and effective overall capability of the HR local team.

Profile and Qualifications

• At least 1 year of related work experience preferably in a multinational or shared services environment.
• Possess degree in Business Administration/Human Resources or equivalent.
• Fast learner and adaptability in fast pace work set-up.
• Excellent communication skills (oral and written).
• Organizational skills and attention to detail.
• Problem and conflict solver.
• Ability to follow policies and HR procedures.