Epicareer Might not Working Properly
Learn More

Air Ticketing & Sales Executive

  • Full Time, onsite
  • The Hadi Group of Travels
  • Wilayah Persekutuan Kuala Lumpur, Malaysia
Salary undisclosed

Apply on


Original
Simplified

Key Responsibilities:

  • Assist clients with travel planning and arrangements, focusing on international travel.
  • Provide expert advice on destinations, travel requirements, and itineraries.
  • Manage the booking process for international flights, ensuring accuracy and compliance with client requests.
  • Research and recommend travel packages, accommodations, and activities based on client preferences.
  • Handle inquiries via phone, email, and in-person, delivering excellent customer service.
  • Stay updated on airline policies, ticketing procedures, and travel regulations.
  • Resolve ticketing issues, cancellations, and changes efficiently.
  • Maintain detailed records of client interactions and transactions in the system.
  • Collaborate with team members to meet sales targets and enhance service delivery.
  • Develop and maintain relationships with airlines, hotels, and travel partners.

Qualifications:

  • Bachelor’s degree in Travel and Tourism, Hospitality, or related field preferred.
  • Proven experience in travel consulting or a similar role, with a focus on international ticketing.
  • Proficiency in global distribution systems (GDS) like Amadeus, Sabre, or Galileo.
  • Knowledge of travel regulations and visa requirements for various countries.
  • Fluency in English; proficiency in Malay or other languages is a plus.
  • Must be a local residence from Kuala Lumpur Malaysia.