Claims Analytics, Consultant/Principal (Manager/Senior Manager level)
Salary undisclosed
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Position Objective:
- Responsible to find opportunities from data, drive health analytics initiatives, leverage on BI platform for actionable insights to Senior Management team to execute business decisions, operation efficiency and cost containment.
- This is an individual contributor role and will report to the Senior Manager of the department.
Roles and Responsibilities:
- Analytics & Insights
- Conduct analysis for medical inflation, cost driver and healthcare KPI metrics such as of loss ratio, claim severity & frequency.
- Apply statistical techniques to identify patterns, trends and anomalies in large and complex datasets related to financial and operation problem statements.
- Handle key business and performance metrics, conduct analysis and investigations on result to improve efficiency and opportunities.
2. Business Intelligence & Reporting
- Streamline and development of self-service BI/Reporting Platforms through automation.
- Creation and maintenance of PBI Dashboard/ Automated Reports to support stakeholders for data visualization.
3. Projects and Data Governance
- Support AI/ML and Digitalisation (OCR/EDI) solutions and output, evaluate alternative solutions for operations consumption.
- Manages datamart and work with data team to gather relevant data from various sources, ensuring its accuracy and quality and continuously strengthening analytics & insights capabilities.
Minimum Job Requirements:
- Degree graduate (or above) in numerate discipline e.g., Actuarial Science, Economics, Data Science, Mathematics, Statistic, or Computer Science.
- A least 3 years of related working experience in analytic roles or relevant fields. Experience in Insurance Operations or Healthcare analytics would be a plus.
- Exposure to data analytics project lifecycle (data requirement, extraction, exploration, transformation, development, implementation, insights).
- Proficient in SQL programming or other database query tools and strong capability with dashboard tools including Power BI and Tableau.
- Strong knowledge of data models, mining, segmentation, machine learning techniques and algorithms will be an advantage.
- Excellent communication and presentation skill with the ability to articulating findings insights to stakeholders and senior management.
- Adaptive to change and flexible in an evolving, fast-paced, and high-pressure working environment.
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