Outlet Supervisor
RM 2,000 - RM 3,000 / Per Mon
Original
Simplified
- Oversee daily operations and manage team members, providing guidance and support.
- Ensure high levels of customer satisfaction through excellent service and addressing complaints promptly.
- Train new employees on company policies, procedures, and customer service standards.
- Monitor stock levels, conduct inventory counts, and place orders as needed.
- Assist in achieving sales targets and implementing promotional strategies.
- Maintain accurate records of sales, expenses, and staff performance, and report to management.
- Ensure that the outlet adheres to health and safety regulations and company policies.
- Conduct regular team meetings to discuss goals, updates, and address any concerns.
- Previous experience in retail or in a supervisory role.
- Strong leadership and team management skills.
- Customer service orientation.
- Excellent communication and interpersonal abilities.
- Performance Bonus
- Allowances / Incentives (Transport, Attendance, Shift, OT)
- Career Advancement (We envision to an F&B giant in SEA)
- Company Activity (Team Building, Annual Dinner, Company Trip)
- Smart Casual Wear
- Positive Working Environment
- Flexible Working Hours (after confirmation, subject to performance and arrangement with BOD)
- EPF/SOCSO
- Transport allowance
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