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MSP Account Manager - APAC

Salary undisclosed

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About Bitdefender

Bitdefender is a cybersecurity leader delivering best-in-class threat prevention, detection, and response solutions worldwide. Guardian over millions of consumer, enterprise, and government environments, Bitdefender is one of the industry’s most trusted experts for eliminating threats, protecting privacy, digital identity and data, and enabling cyber resilience. With deep investments in research and development, Bitdefender Labs discovers hundreds of new threats each minute and validates billions of threat queries daily. The company has pioneered breakthrough innovations in antimalware, IoT security, behavioral analytics, and artificial intelligence and its technology is licensed by more than 180 of the world’s most recognized technology brands. Founded in 2001, Bitdefender has customers in 170+ countries with offices around the world. For more information, visit https://www.bitdefender.com

The employee will work directly with in region distribution channel partners to qualify leads, develop new and current Managed Service Providers (MSP’s), achieve sales quota and ensure that complete and accurate information is maintained in the CRM database. We are looking for someone who thrives in a consultative phone sales role and is able to establish rapport with both existing customers and prospects.

Responsibilities:

  • Focus on growing the MSP segment for the territory, in cooperation with the Territory Account Managers
  • Learn and begin to deliver product presentations to customers focusing on selling and positioning Bitdefender solutions.
  • For existing customer base, call on and develop relationships with emphasis on expanding their portfolio. Account expansion and retention.
  • Follow up on all assigned MSP leads.
  • Qualify, negotiate and close deals.
  • Identify, recruit and develop new MSPs in the assigned Territory with special focus on the Australia & New Zealand & surrounding markets of Asia Pacific (APAC).
  • Enable current and new MSPs from sales, product, operational and support standpoint in liaison with Sales Engineering, Sales Support and Professional Services to reach its full potential
  • Define and execute partner business plans in liaison with Territory Account Managers
  • Be operationally excellent in the day-to-day running of the business including (but not limited to) pipeline development, forecasting, account planning, sales cycle management, collaboration, teamwork, and best practice sharing
  • Responsible for Quarterly & Annual Revenue Targets in the assigned territory for the specific market segment.
  • Provide sales forecast in a timely manner
  • Build enough sales pipeline to achieve the sales targets. Goal is to have a pipeline build rate sufficient to further build sales for the following quarters
  • Make at least 20 outbound phone connections per day as part of the KPI for the position

Requirements:

  • Proven ability to communicate effectively in presentations via telephone and computer with customers required.
  • Ability to identify new and existing opportunities through basic consultative selling methodology
  • Proven self-starter with motivated attitude to manage multiple tasks, projects and responsibilities
  • Strong organizational and time management skills
  • History of successful target attainment
  • Knowledge of CRM preferably SalesForce.com
  • Experience with MS Office and internet
  • Knowledge of the Managed Service Provider preferred
  • University/Bachelor’s degree or equivalent experience required
  • 3-5 years of Sales experience
  • 2-3 years of successful sales experience at a software company in Inside Sales or similar environment preferred
  • Phone cold calling experience
  • Experience in a high tech, and indirect sales with a demonstrated track record of success in driving customer adoption of technology is preferred