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Jobs or company...

Sales Travel Consultant

Salary undisclosed

Apply on

JobStreet
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About Us: We are Travelog Holidays Sdn Bhd, a fast growing travel agency specialize for CHINA travel package.

We are seeking a dynamic and results-oriented Sales Travel Consultant to join our team. In this role, you will be responsible for promoting and selling travel packages to clients, including airfare, accommodations, tours, and travel insurance. You will utilize your exceptional sales skills and customer service expertise to understand clients' travel needs, recommend appropriate destinations and packages, and close sales to meet revenue targets.

As a Sales Travel Consultant, you will also provide personalized service to clients, ensuring their travel arrangements are seamless and tailored to their preferences. You will stay updated on industry trends, new travel products, and destinations to provide accurate information and enhance customer satisfaction.

Responsibilities:

  • Mandarin is required as to handle calls with mandarin speaking enquiries.
  • Promote and sell travel packages to individuals and groups.
  • Assist clients in planning and booking their travel itineraries, including flights, accommodations, transportation, and activities.
  • Provide personalized recommendations based on clients' preferences and budget, ensuring an exceptional travel experience.
  • Build and maintain strong relationships with clients, understanding their needs and delivering outstanding customer service.
  • Assist in Roadshow/MATTA etc.
  • Stay up-to-date with the latest travel trends, destinations, and industry developments to provide accurate and relevant information to clients.
  • Handle inquiries and resolve issues promptly to enhance the customer experience.

Requirements:

  • Passion for travel and a genuine enthusiasm for exploring new destinations.
  • Proven experience in sales, preferably in the travel or hospitality industry.
  • Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with clients.
  • Strong organizational skills and attention to detail to ensure accurate travel arrangements.
  • Knowledge of various travel booking systems and reservation platforms.
  • Ability to work effectively in a fast-paced, target-driven environment.
  • Diploma or Degree in tourism.

Person Specification (Essential)

  • Strong verbal and written communication skills
  • Good interpersonal skills, motivate, coach and inspire others
  • Demonstrate pro-active and "can do" solution driven approach
  • Display initiative and ownership
  • Be a positive role model for all staff - Team Player - Lead by example
  • Good level of numeracy and analytical ability
  • Capable of making sound judgments
  • Rigorous, well organized, self-motivated

Benefits:

  • Competitive pay.
  • Performance Bonus
  • Opportunities for career advancement.
  • Supportive team environment.

Location:

Lot L2-50 & 5A, Cheras leisure mall, KL

If this opportunity excites you and you would like to discover more, we would love to meet with you. Travelog is looking for high performance talents and welcomes all qualified candidates to apply. We celebrate diversity and are committed to creating an inclusive, conducive and collaborative environment for all employees.

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