VP, Customer Experience & Digital, Business Banking

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

Role: Product Owner for Business Banking

This role will be responsible for design and deliver the product vision and road map of SME banking platforms in partnership with business and technology partners.

• Design the product road map required to support the business growth and strategy of SME banking segments.
• Gain in-depth understanding of business processes to articulate use-cases/user-stories for identified features/capabilities for the identified platforms.
• Accountable for delivery of product build road map by ensuring that platform road maps prioritized against business are published regularly.
• Maintain regular connect and engagement with key stakeholders periodically to refine platform; lead the team to work towards optimizing the product value based on the feedback.
• Collaborate with technology team to deliver wireframes, user journeys, and product backlog, and other artifacts as needed to support technical design and development.
• Manage modification and enhancements of existing products to address emerging business, user or regulatory needs.
• UAT for on-going releases - Playing key role as UAT test manager to strategies UAT strategy, prepare UAT Test cases, UAT execution, UAT progress and escalated potential project risk/showstopper issues to appropriate escalation points in a timely manner. ​

• 6-10 years of relevant banking and or consulting experience with Bachelor degree
• Experience as a business lead/product owner in driving digital self-serve, engagement and transact capabilities implementation.
• Strong business domain knowledge in business/Small Medium Enterprise (SME) banking or related financial industry (e.g Fintech, etc)
• Good understanding of business/SME banking landscape in terms of products, services and typical banking applications
• Familiar with change management processes and project management fundamentals
• Experience in handling regional level programmes/projects
• Display strong analytical, problem solving, communication and creative skills
• Strategic forward thinking approach to challenge with outstanding communication, influencing, negotiating and persuasion skills
• Resourceful team player, passionate, diligent and resilient individual with ability to thrive in ambiguity

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Apply now and make a difference.

Competencies