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Management Executive, Insurance & Claims Management

Salary undisclosed

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This role involves implementing, operating, and maintaining the Insurance & Claims Management processes to ensure it is in accordance with the Corporate Governance requirement, International Standards and best practices to support the division’s strategies and objectives.

Responsibilities:

Insurance Program Management

  • Prepare and compile all necessary documentation and information required for claim enquiries and the renewal of the company's insurance programs.
  • Execute the review and preparation of insurance coverage programs.
  • Liaise with insurance brokers during the renewal process, providing accurate and timely information to ensure optimization of the insurance program and potential premium savings.

Claims Management & Analysis

  • Work closely with respective departments to resolve insurance issues, expedite claim requirements, and ensure problems are addressed promptly.
  • Review and analyze insurance claims reports and data regularly to identify scope of coverage, evaluate claim ratios, and check the adequacy of existing policies to improve claim ratios and risk management strategies.
  • Follow up with Insurance Brokers/Insurers regarding policy documents, promptly notify any discrepancies, and ensure timely issuance of endorsements and updates.

Premium Review & Policy Accuracy

  • Review insurance quotations to ensure premium quotes and policy documents are accurate, complete, and aligned with company requirements.

Relationship Management

  • Support the HOU/HOD in managing relationships with insurers, brokers, adjusters, and regulatory bodies.
  • Assist in the exploration and development of new insurance products, initiatives, or collaborations with other departments.

Documentation & Reporting

  • Ensure all necessary insurance documentation is maintained and filed in a timely manner and provide periodic updates to management on the status of insurance programs and claims.
  • Monitor industry trends, regulatory changes, and internal needs to recommend adjustments or enhancements to the company’s insurance portfolio.

Requirements:

  • Diploma or Bachelor's Degree in Insurance/ Risk Management/ Business Administration or any relevant qualification.
  • Candidates with Professional Certification from Malaysian Insurance Institute - Associateship of Malaysian Insurance Institute (AMII)/ Chartered Insurance Institute (CII) or experience in handling group operational insurance program.
  • At least 3 years of working experience in insurance or related industry.
  • Familiar with insurance policies, claims management & risk assessment.