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E-commerce Channel Operations

Salary undisclosed

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(Malaysia- open for local people only)

About the team

Ev Search's client is developing a platform to deliver a brand new and better e-commerce experience to users. We are seeking passionate and talented individuals to join our product and operations team. The goal is to create an innovative, secure, and user-friendly e-commerce ecosystem for both users and brands. In this position, you will be tasked with developing a user segmentation strategy, identifying growth opportunities, and formulating corresponding growth strategies.

Responsibilities

  • Lead Malaysia E-commerce channel operations, including Flash Sale channel and Mall channel.
  • Responsible for the strategy design of key channels, including benchmarking comparable platforms, defining the value proposition of channels to relevant parties (Sellers, and Buyers), quantifying the value proposition by designing key target metrics framework, designing the execution roadmap to achieve our key targets, and formulating financial and organizational resources plan to support target attainment.
  • Responsible for cross-functional communications of channel operations to secure adequate understanding and support for our strategy. Key stakeholders include Cluster team leaders and project POCs, regional team (product, data, resource management, etc.), and finance team.
  • Lead the team in tactical design and execution of assortment strategy, subsidy strategy, marketing strategy and day-to-day operations of key channels.
  • Manage a sizeable channel operation budget.

Qualifications

Minimum Qualifications

  • Bachelor’s Degree or equivalent practical experience
  • 7+ years of E-commerce industry experience is required. Experiences in channel operations, assortment operations, or other related experiences are strongly preferred
  • Proficient in data analytics. Mastering Excel-based analysis is a must. Proficiency with SQL language is strongly preferred
  • Great project management and stakeholder management skills. Past experience in driving complex, cross-functional collaborations is strongly preferred

Preferred Qualifications

  • Experience in executive presentation of high-stake projects is strongly preferred
  • Eager to learn and always up to take on new challenges. Experience in dynamic and fast-changing working environments is strongly preferred
  • Open to flexible working arrangement outside of regular working hours per business requirements, and open to business travels