Senior Supervisor - Operation
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Coach and leading a team
• Lead Warehouse Supervisors, Tallyman, forklift Driver, Cleaner(Housekeeping) & Blue Collar Contract Worker.
• Coach, supervise and motivate a team of subordinates.
• Ensure staff is trained on accuracy, inventory, space utilization and safety procedures.
Inventory Control
• Control inventory levels by reviewing data recorded in system, retrieving data, designing reports and taking cor-
rective actions.
• To ensure proper record keeping & document reconciliation.
• Maintains historical record keeping by tracing historical records of items to determine reasons for discrepancies
between inventory and stock control records.
• Involved in cycle count and stock count.
• Ensure all discrepancies are investigated and reported accordingly.
• Corrective and preventive actions are to be documented for the discrepancies.
• Proper record of damaged product during container un-stuffing and reported accordingly.
Operation Process
• Closely communicate and discussion with CS for proper planning of inbound/import containers.
• Coordinate and execute all planning with Planner.
• Ensure Truck movement in/out from warehouse as per planning.
• Monitor container un-stuffing process, receiving into warehouse system and put away to location.
• Monitor and supervise outgoing of cargo.
• Closely communicate with Customer on outbound truck delivery progress and planning.
• Ensure Housekeeping been maintain in daily basis and up to Customer expectation & KPI.
• Perform other task as required by the Management and other job related functions as at when required.
• Knowledge in customs formalities.
Reporting and Documentation
• Ensure meets Customer KPI.
• Provide visibility of daily inbound and outbound planning to Customer.
• Provide periodic reports to customers.
• Provide periodic operation and productivity reports to Manager.
• Resolve customer request, questions and complaints.
• Provide Housekeeping report.
• Other or additional documentation required.
QHSE Compliance
• Promote safe working environment and best safety practices.
• Lead & Ensure truck movement, MHE movement is safe, example ensuring wheel stopper placed by Driver.
• Report and investigate incident with route cause and proactive measure to avoid similar incident.
• Lead & Ensure warehouse Safety rules followed by all Warehouse Staff.
• Lead Gemba safety walk & Gemba Security walk in weekly basis.
• Actively participate & leading Weekly HSSE Discussion and present Gemba Report.
• Overseeing the whole warehouse and ensure that the company’s standards and procedures are being met and fol-lowed.
• Ensure Comply with all local authority safety regulation.
• Support all company QHSE promotions and initiatives.
• Liaise as necessary with the relevant government departments and private bodies.
• Ensure Security Guard following the SOP.
• Ensure Contractor performing works is complied with Maersk HSSE requirement.
• Immediate action plan, in the event of an accident, dangerous occurrence, or a risk of imminent and serious injury or harm to the health of any person at the workplace.
Facility & Maintenance • Monitor and record any asset damages
• Report and claim, example if damages due to Truck mishandling.
• Monitor and record schedule maintenance, example Water sprinkler & Pump room.
• Schedule Gemba inspection on building & Facility.
• Lease with Maintenance Vendor on the repair works.