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Who we are?
GMO Research & AI offers an online research solution platform that allows access to our multi-panel and multi-country online panel network - Asia Cloud Panel. While we are constantly expanding our reach in Asia and globally, Asia Cloud Panel consists of over 65 million online consumer panelists across 16 APAC countries/markets, ranging from consumers to CEOs. We are engaging people around the world, to create a resonance of people's voices and the goodwill of companies for better innovation.
Job Brief
As a Client Development Specialist, you will be responsible for deepening relationships with existing clients and reactivating dormant accounts, with a focus on increasing our market share. This role requires a proactive, client-focused individual with a strong understanding of B2B sales, excellent communication skills, and the ability to manage projects from start to finish.
Responsibilities
-Manage and grow relationships with existing clients, aiming to increase their share of business with us.
-Reactivate dormant clients by identifying their needs and providing tailored solutions.
-Handle client inquiries, provide quotes, and check feasibility for research projects.
-Oversee project registration, assign project managers, and ensure smooth handover.
-Manage the full project lifecycle, from quoting to final delivery.
-Collaborate with clients on cost adjustments and progress updates as needed.
-Attend client meetings and negotiations, both locally and internationally.
-Prepare detailed sales presentations and proposals using Excel and PowerPoint.
Requirements and Skills:
-Minimum 5 years of professional work experience.
-At least 3 years of B2B new business development experience.
-Experience with intangible products such as internet services, SaaS, consultancy, or research.
-Ability to manage meetings and close deals independently.
-Proficiency in Excel and PowerPoint, with a high level of competency in proposal creation.
--Willingness to travel as required.
Preferred Skills:
-Experience working with Japanese companies.
-Overseas study experience in an English-speaking country.
-Fluency in multiple languages is a plus, with a particular emphasis on Korean and Chinese.
Others
Business Hour: 9:00-18:00
Salary
MYR7,500RM~9,500RM per month +Commission and Achievement bonus
Benefits
-Medical Claim:
a) Health check costs (Up to RM1,000 per annum).
b) Medical and dental costs (Up to RM1,000 per annum).
-Monthly transportation allowance: 200 RM.
-Company-covered overseas travel insurance.
-Annual leave: 12 days (increasing annually).
-Sick leave: 14 days.