Duty Manager
RM 2,800 - RM 3,500 / month
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This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.
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- Be the warm welcome that kicks off a memorable guest experience
- Acknowledge IHG Rewards Club members and returning guests, in person or on the phone
- Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay
- Handle cash and credit transactions
- Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes
- Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions and concerns
- Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary
- Stay safe all the time. Following our safety procedures, you’ll report all incidents and wear any protective gear needed
- Take pride in your appearance and place as a brand ambassador
- Always know what events and activities are on the day’s schedule
- Jump into other ad-hoc duties when your colleagues need your help
Job Type: Full-time
Pay: RM2,800.00 - RM3,500.00 per month
Benefits:
- Free parking
- Health insurance
- Meal provided
- Parental leave
Schedule:
- Rotational shift
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