Epicareer Might not Working Properly
Learn More
Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
logo
Jobs or company...

Assistant Manager - Customer Service (Sales Division)

Salary undisclosed

Apply on

JobStreet
Original
Simplified

About us

Multi-Trans has been the chosen logistics partner for many manufacturers and infrastructure projects that have spearheaded Malaysia’s economy throughout the years. Our strength is drawn upon members of diverse talents and experiences. We work like a family bound by good values and a common goal.

Qualifications & experience

  • Develop a new business prospect listing to ensure that future new business development is planned in advance.
  • 5 to 8 years and above of working experience in Customers Service role with at least 2 to 3 direct report.
  • Fluent in English, clear and effective communication skill. Problem solver. Good people and analytical skill.
  • Experience with international logistics and customs regulations is a plus.
  • Strong analytical skills to make data-driven decisions and Passionate, innovative and energetic.

Tasks & responsibilities

  • Assist Senior Sales Manager in providing guidance, coaching, and mentorship to ensure exceptional customer support to the department.
  • Ability to anticipate and articulate in meetings internally and externally, with or without Senior Sales Manager present along with.
  • Develop and implement customer service strategies to meet or exceed customer expectations and enhance overall satisfaction.
  • Oversee the end-to-end logistics operations, including inventory management, transportation, and order fulfilment.
  • Identify opportunities for process improvements and cost savings within the logistics and customer service functions
  • Monitor key performance indicators (KPIs) to track and improve customer service and logistics performance.
  • Manage customer inquiries, complaints, and escalations, ensuring timely resolution and effective communication.
  • Foster relationships with key customers and strategic partners to enhance collaboration and customer loyalty.
  • Prepare sales reporting whenever required by the Senior Sales Manager
  • Develop a new business prospect listing to ensure that future new business development is planned in advance.
Similar Jobs