Assistant - Sales Admin

Job Description

Key Responsibilities:

• Handle online, email, and phone sales processes efficiently.
• Ensure accuracy in orders and invoices to maintain customer satisfaction.
• Provide basic customer service support, including answering inquiries and addressing questions.
• Manage order timelines to ensure prompt delivery.
• Receiving and processing purchase orders.
• Develop expertise in company products and services to effectively assist customers.
• Process customers invoices promptly.
• Supporting the sales department with other administrative tasks, if requested.
• Communicate and address customer feedback effectively to enhance customer experience.

Qualifications:

• Minimum SPM/STPM qualification.
• Familiarity with JDE System and proficiency in MS Office is advantageous.
• Familiarity with sales reports and sales records.
• Strong organizational and multitasking skills to manage various administrative tasks efficiently.
• Excellent attention to detail to ensure accuracy in inventory tracking and documentation.
• Good communication skills to liaise effectively with colleagues, customers, and suppliers.
• Ability to work effectively both independently and as part of a team in a fast-paced environment.
• Willingness to learn and adapt to new systems and processes.
• Willingness to work 5.5 days per week, with alternate Saturdays.