Sales Development Representative (SAAS)

As a Sales Development Representative

You will be responsible for incoming lead validation, outbound sales and sales operations

support in the Singapore and Malaysia markets. Your main goal will be to source new sales

opportunities through lead generation, follow-up emails & calls to increase our client base and

subsequently generating revenue for the organization.

Your responsibilities will include,

• Support and execute Sales Strategy to maximize new client acquisition by consistently

generating meetings with valid and viable incoming leads and outbound prospects.

• Lead Validation:

o Qualify incoming leads by conducting discovery calls following BANT

methodology. Gather and record relevant information in CRM (HubSpot)

o Set up demo meeting for BDRs with leads and share relevant pitchbooks to

educate lead before meetings

o Maintain and update relevant email templates by product or industry for efficient

communication

• Outbound Sales:

o Utilise tools like Apollo to gather information about key client segments for

outreach

o Design and execute outbound sales campaigns in key client segments

o Prepare effective messages and automated sequences for email and LinkedIn to

convert cold prospects to have introductory meetings

o Call leads following targeted calling scripts to introduce and validate

interest

o Recommend leads for networking events and pipeline building

• Sales Operations:

o Collaborate internally with Tech and Product teams to setup demos

for client meetings based on client requirements

o Support in RFP submissions, vendor onboarding documentation etc

o Maintain demo accounts across all products for with relevant content for user,

admin and analytics

o Support in preparation of high quality pitchbooks and customise where needed

to meet requirements of clients

• Developing in-depth knowledge of product features and benefits to enable effective

pitch to potential clients

• Collaborating with cross-functional teams, such as marketing and customer success, to

align sales efforts

• Timely and accurate update of all relevant sales activities on HubSpot

Core technical skills for this role are,

• Experience of in person and virtual selling into HR or Marketing functions to HODs, CXO

in APAC region

• Proficiency in customer relationship management (CRM) tools like HubSpot and any

tools relevant for selling (e.g. lead databases, meeting recording plug ins, videos for

screen recordings etc)

• Exceptional proficiency in using online meeting tools like Zoom, MS Teams to provide

sales demos in an engaging manner

• Successful track record of building relationships and closing deals through a well-

structured outbound sales process

• Ability to work independently, strong interpersonal skills to communicate with relevant

stakeholders

• Good time management skills, including prioritizing, scheduling, and adapting as

necessary

• Impeccable grasp of the English language including excellent written and verbal skills.

Confident tone of voice to engage buyers over the phone

You make a good fit for this role if,

• You have at least 2+ year(s) experience in B2B sales & business development for SaaS

solutions

• You are pro-active. You have a “go-getter” attitude. You take ownership of the tasks and

clients assigned to you

• You have excellent negotiation and consultative sales skills

• You are a creative thinker with exceptional attention to detail and a problem-solver

• You have at least a Bachelor degree in business, marketing or similar relevant field

• You must be able to join by 1 Nov 2024

• Location: Malaysia, Hybrid