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Travel Consultant (Sales/Operation)

Salary undisclosed

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Company:
TU Holidays Sdn Bhd (Main Company), Mr Budiman Holidays (Subsidiary 1), Theeraa Ulaa Holidays (Subsidiary 2)
Location:
Puncak Jalil, Seri Kembangan

About Us:
We are TU Holidays Sdn Bhd, a leading travel agency dedicated to crafting unforgettable journeys for our clients.

Job Openings:
1. Travel Consultant (Sales)
2. Travel Consultant (Operations)

1. Travel Consultant (Sales)

Job Description:
As a Travel Consultant (Sales), you will focus on designing personalized travel experiences for clients, providing expert advice, and driving sales through excellent customer engagement.

Responsibilities:

  • Understand client preferences and budgets to design custom travel itineraries.
  • Manage travel bookings and coordinate with suppliers.
  • Provide exceptional customer service throughout the booking process.
  • Identify and pursue new sales opportunities.
  • Maintain up-to-date knowledge of industry trends and destinations.

Minimum Requirements:

  • Diploma holders.
  • Proactive in learning.
  • Proficient in Microsoft Office (Word and Excel).
  • Excellent communication skills.
  • Sales-driven and customer-focused.
  • Tourism-related experience is a bonus.

2. Travel Consultant (Operations)

Job Description:
As a Travel Consultant (Operations), you will ensure the smooth execution of travel services by managing bookings, coordinating logistics, and handling customer support during travel.

Responsibilities:

  • Oversee daily travel operations, including customer support and supplier coordination.
  • Manage travel bookings, flight, accommodation, and transportation arrangements.
  • Resolve any travel-related issues promptly and efficiently.
  • Ensure smooth communication between clients and suppliers.
  • Keep updated with travel regulations, policies, and procedures.

Minimum Requirements:

  • Diploma holders.
  • Proactive in learning.
  • Proficient in Microsoft Office (Word and Excel).
  • Excellent communication skills.
  • Strong organizational and problem-solving skills.
  • Tourism-related experience is a bonus.

Benefits for Both Roles:

  • Competitive pay.
  • Big sales commissions.
  • Performance bonuses (every 3 months).
  • Opportunities for career advancement.
  • Supportive and collaborative team environment.
  • Flexible working hours.