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Operation Manager (F&B)

Salary undisclosed

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We have a vacancy in the Operation Manager role. Apply now to join the team in Bask Bear Coffee!

Job Responsibilities :

  • Responsible in managing multiple outlets operations
  • Responsible in outlet sales performance & outlet costing (P&L)
  • Train and develop team to be top notch customer service agents
  • Formulate and execute project delivery plans
  • Developing internal & external partnership
  • Monitoring performance of project through key metrics, provide periodical performance reviews, and generate insights and recommendations to senior management
  • Develop a deep understanding of the project including but not limited to machine SOP training and handling, product innovation, and market trends

Job Requirement:

  • 3-5 years experience having worked in F&B/ retail field as an Area Manager or supervisory role.
  • Ability to work independently, navigate priorities and tasks assigned in an organized and timely manner with a strong sense of ownership
  • Strong communication skills, fluent in written and spoken English.
  • Possess a can-do, solutions-focused approach in a fast-paced/unstructured environment
  • Excellent interpersonal and interaction skills to work together with people from diverse backgrounds and different levels
  • Energetic, flexible, collaborative, and proactive; a team player who can positively and productively impact both strategic and operational initiatives
  • MUST possess own vehicle
  • You may be required to travel domestically to support the implementation plan