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Ecommerce Junior Executive

Salary undisclosed

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About The Company

We are young Ecommerce startup that manages multiple online stores across Shopee/Lazada/Tiktok, including:

  • Trevor Outdoors: A growing Malaysian fashion brand designed for outdoor & travel enthusiasts.
  • 3 Little Ducks: A snack supply store that focused on both healthy and trending snacks.
  • Fun & Creative: Our team advocate transparency, open minded and creativity in our working culture.
  • Dynamic Startup Exposure: Play a significant role in multiple ongoing projects, opportunity to contribute ideas and bring them into reality in a fast paced environment!

Ecommerce Junior Exec's Jobscope

Website Management: Uploading and updating product listings, descriptions, and prices on the company’s e-commerce platform.

Order Processing: Handling customer orders, ensuring correct inventory levels, and coordinating with the warehouse or logistics team for timely deliveries.

Customer Support: Responding to customer inquiries through email, chat, or phone, and addressing complaints or issues.

Digital Marketing Support: Assisting with the execution of online marketing campaigns, such as SEO, social media promotions, and email marketing.

Data Analysis: Monitoring website traffic, sales data, and customer behavior to prepare reports and support decision-making.

Product Photography: Assisting with capturing high-quality images for product listings.

Inventory Coordination: Working closely with the stock management team to ensure proper levels of products are maintained online.

Collaboration with Vendors: Coordinating with suppliers and vendors for product updates and promotional activities.

Qualifications

  • Candidate should be holder of Diploma/Degree in Ecommerce/Business/Marketing or equivalent profession. (Fresh graduates are welcomed!)
  • Preferred languages: English, Bahasa Malaysia, Mandarin (to effectively communicate with Mandarin speaking supplier)
  • Preferred Soft Skills: Multitasking, Communication, Organizational, Detailed Oriented
  • Preferred Technical Skills: Marketing, Ecommerce Operation, Content Creation
  • Charismatic, Open Minded, Responsible, Self Motivated