Ecommerce Junior Executive
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About The Company
We are young Ecommerce startup that manages multiple online stores across Shopee/Lazada/Tiktok, including:
- Trevor Outdoors: A growing Malaysian fashion brand designed for outdoor & travel enthusiasts.
- 3 Little Ducks: A snack supply store that focused on both healthy and trending snacks.
- Fun & Creative: Our team advocate transparency, open minded and creativity in our working culture.
- Dynamic Startup Exposure: Play a significant role in multiple ongoing projects, opportunity to contribute ideas and bring them into reality in a fast paced environment!
Ecommerce Junior Exec's Jobscope
Website Management: Uploading and updating product listings, descriptions, and prices on the company’s e-commerce platform.
Order Processing: Handling customer orders, ensuring correct inventory levels, and coordinating with the warehouse or logistics team for timely deliveries.
Customer Support: Responding to customer inquiries through email, chat, or phone, and addressing complaints or issues.
Digital Marketing Support: Assisting with the execution of online marketing campaigns, such as SEO, social media promotions, and email marketing.
Data Analysis: Monitoring website traffic, sales data, and customer behavior to prepare reports and support decision-making.
Product Photography: Assisting with capturing high-quality images for product listings.
Inventory Coordination: Working closely with the stock management team to ensure proper levels of products are maintained online.
Collaboration with Vendors: Coordinating with suppliers and vendors for product updates and promotional activities.
Qualifications
- Candidate should be holder of Diploma/Degree in Ecommerce/Business/Marketing or equivalent profession. (Fresh graduates are welcomed!)
- Preferred languages: English, Bahasa Malaysia, Mandarin (to effectively communicate with Mandarin speaking supplier)
- Preferred Soft Skills: Multitasking, Communication, Organizational, Detailed Oriented
- Preferred Technical Skills: Marketing, Ecommerce Operation, Content Creation
- Charismatic, Open Minded, Responsible, Self Motivated