Operations Executive, ePension (HK Support)

Job Description:

• Process ePension transactions such as Registration, Enrolment, Contribution, Investment Instruction, Transfer, Withdrawal and etc.
• To perform verification by verifying the accuracy and completeness of data and documents.
• Ensure handling of all ePension transactions are in compliance with policies, rules, guidelines, Standard Operating Procedures and Service Level Agreements.
• Investigating breaks/exceptions on transactions, including identifying the cause and taking necessary steps to resolve the issue.
• Participate in User Acceptance Testing (UAT) for system enhancement and system development.
• To address inquiries and maintain strong relationships with relevant authorities and stakeholders.
• Undertake special assignments, projects, and ad-hoc duties required by supervisors.

Job Requirements:

• Diploma/Degree holders in Finance/Banking/Investment/Mathematics/Statistics/IT or any related courses.
• Working experience in operations is an added advantage.
• Fresh graduates are encouraged to apply.
• Able perform well in a high-pressure environment against tight timelines
• Excellent command of spoken and written English and Mandarin/Cantonese to effectively communicate with Mandarin/Cantonese-speaking internal or external parties.
• Willing to work on Malaysia Public Holiday.

Perks and Benefits:

• Employee Share Options / Performance Shares : The company introduced the Share Options / Performance Shares Plan to recognize employees' contributions and achievements in the growth of the company.
• Investment : 0% sales charge for unit trust & 50% staff rebate on front end charges for stocks and ETFs * if you invest through our platform.
• Snacks & Beverages : Enjoy a variety of snacks and drinks from vending machines, including fresh-brewed espresso, Americano, and more from the coffee machine. Additionally, we have a weekly Breakfast Day and Fruits Day !
• Relaxation : Access to a relaxation room equipped with massage chairs at all times to help you relieve tiredness and stress.
• Yearly Activities : Participation in outdoor activities, celebrations during festive seasons, and more exciting events!
• Remuneration Package : Competitive salary packages that are well above market rates for those with the right potential.
• Annual Salary Review and Yearly Bonus : Both processes will be conducted depending on the company's performance and individual work performance.
• Coverage : Comprehensive insurance along with Medical, Dental & Optical coverage.
• Allowances : Monthly sports allowance, Enjoy yearly department gatherings, and welcome lunches for new staffs.
• Training : Benefit from free external and internal training providers, ensuring continuous learning and development.
• Annual Leave : Entitlement to 21 days of annual leave.

These benefits are designed to enhance your overall well-being and ensure a rewarding working experience with us.

Applicants are invited to email us a comprehensive resume with the following details via "Apply Now" button with:

• Qualifications
• Skills
• Working Experience
• Expected Salary

All applications will be treated in strict confidence. We regret that only shortlisted applicants will be notified.

Note: Job responsibilities / requirements are representative and are not intended to be a detailed list. Other tasks/abilities may be required of the incumbent, relative to the specific assignment.