Customer Support
RM 1,600 - RM 1,900 / Per Mon
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JOB SCOPE:
- Handling inbound calls/emails/livechat regarding customer's general enquiries, complaints, comments, feedbacks, and other issues related to the company's products.
- Assist and resolve customers' inquiries with their Grab services, payment issues, Grab orders, Grab Apps, etc.
REQUIREMENTS:
- Good English & Bahasa Malaysia communication skills (spoken & written)
- SPM leavers and Fresh Graduates are welcomed to start their first career in a call centre - Full Training Provided.
SALARY PACKAGE:
- Basic Salary: RM1,900
- KPI/Attendance allowance: up to RM400
- Shift Allowance: up to RM300
WORKING HOURS:
- Rotational shift 24/7
- 9 hours working a day (inclusive of 1 hour break)
- 6 working days a week with 1 day off (depending on scheduled shifts)
Job Type: Full-time
Pay: RM1,600.00 - RM1,900.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Supplemental Pay:
- Attendance bonus
- Overtime pay
- Performance bonus
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