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Duty Manager

Salary undisclosed

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Job Description

  • Represents the Front Office Manager in handling guests and the public in any matter relating to the hotel’s operation.
  • Cultivates and maintains a close relationship with all guests at all times to ensure they are well taken care of.
  • Assists the Front Office Manager in organizing, directing and coordinating the activities of the front office in order to ensure smooth operation and proper administration of the department.
  • Lead and develop all associates in the front office.
  • To be conversant with the Property Management System (PMS) and to act as a person in charge in the absence of the Front Office Manager.
  • Ensure that the staff adheres to the Standard Operating Procedure of the front office.

Job Requirements

  • Relevant certification.
  • Relevant experience in similar role.
  • Applicants must be willing to work in Johor Bahru

Disability type

Not Applicable
About SKS Hospitality

SKS Hospitality, the hospitality arm of SKS Group – a prominent player in property development, investment holding, retail and hospitality, is headquartered in Johor Bahru, Johor. With a strong presence in Malaysia and Australia, SKS Hospitality proudly manages a significant number of hotel properties, notably holding the largest portfolio in Johor Bahru. In addition to collaborating with leading international hospitality giants like Marriott, IHG, Hilton and Frasers Hospitality, SKS Hospitality also develops and operates its own distinct mid-scale hotel brands, including Fives and AmanSari.