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Technical Sales Representative - Mandarin

RM 4,600 - RM 6,500 / Per Mon

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What you need to know.

  • As a technical supporter, you will contact customers via phone, chat, and email after making an appointment.
  • You support customers by integrating their website, their store, or their account and aid in solving technical challenges.
  • Identify content and performance potential and advise the customer on the technical integration and improvement of processes.
  • A step-by-step guide to implementing the Conversions API. Instructions for Direct Integration and Integration as a Platform - CAPI Gateway, CAPI Partners, CAPI for Google Tag Manager
  • With diligence, you track the customers' successes through constant monitoring.

Required skills:

  • Completed an education in the technical field (B Degree)
  • Minimum 1 year of experience in Web Development and worked as a technical customer consultant (m/f/d) in an agency, at the help desk, or as an employee in IT support.
  • You have a minimum of 1 years’ experience in customer support.
  • Previous experience with social media advertising, digital marketing, and various tools such as Pixel, MS Office, and electronic mail systems, as well as API/SDK integration, is welcome.

Job Type: Full-time

Pay: RM4,600.00 - RM6,500.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday

Education:

  • Bachelor's (Preferred)

Experience:

  • Technical sales: 1 year (Required)
  • IT support: 1 year (Preferred)

Language:

  • Mandarin (Required)