Sales / Customer Services Representatives
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Job Title: Sales/Customer Service Representative
Company: Effa Sidek Atelier
Location: Seri Kembangan
Job Type: Full-Time
About Us: Effa Sidek Atelier is a premier destination for high-quality fashion and bespoke designs. We pride ourselves on delivering exceptional products and personalized service to our valued clients. Our team is passionate about creativity, style, and making every customer feel special.
Position Overview: We are seeking a motivated and enthusiastic Sales/Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, helping them find the perfect pieces and ensuring a memorable shopping experience.
Key Responsibilities:
- Provide exceptional customer service in a friendly and professional manner.
- Assist customers with product inquiries, recommendations, and purchasing decisions.
- Maintain knowledge of current products, promotions, and trends to better serve clients.
- Process transactions accurately and efficiently using our point-of-sale system.
- Help maintain a clean and organized store environment.
- Collaborate with team members to achieve sales goals and enhance customer satisfaction.
- Handle customer feedback and resolve any issues with empathy and professionalism.
Qualifications:
- Previous experience in sales or customer service, preferably in retail or fashion.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and a customer-focused mindset.
- Ability to work in a fast-paced environment and manage multiple tasks.
- A passion for fashion and design is a plus!
What We Offer:
- Competitive salary and commission structure.
- Employee discounts on products.
- Opportunities for professional growth and development.
- A supportive and creative work environment.
How to Apply: If you’re excited about fashion and enjoy helping customers, we want to hear from you! Please submit your resume and a brief cover letter outlining your experience and why you would be a great fit for Effa Sidek Atelier.
Job Type: Full-time
Pay: RM1,500.00 - RM2,000.00 per month
Benefits:
- Free parking
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
Supplemental Pay:
- Commission pay
- Performance bonus