Sales Admin Executive

Sales Support

• Assist the sales team with preparing quotations, contracts, and sales documents.
• Ensure all sales orders are processed efficiently and accurately in the system.
• Coordinate with the sales team to handle customer inquiries, provide product information, and resolve issues.
• Track and manage the sales pipeline, ensuring timely follow-up on leads and opportunities.

  Order Processing

  • Handle the end-to-end order processing from receiving customer orders to delivery and after-sales services.
  • Coordinate with internal teams such as logistics, warehouse, and finance to ensure smooth order fulfillment.
  • Monitor the progress of orders and keep customers informed about their order status.
  • Ensure timely invoicing and manage related documentation for each transaction.

    Customer Service

    • Serve as the first point of contact for customers regarding sales-related queries and issues.
    • Resolve customer complaints or concerns quickly and effectively, ensuring customer satisfaction.
    • Support the sales team in maintaining positive relationships with clients by providing prompt assistance.

      Sales Coordination

      • Work closely with other departments (e.g., finance, logistics, marketing) to ensure sales activities align with business goals.
      • Support the coordination of sales events, promotions, and campaigns by providing administrative assistance and handling logistics.
      • Ensure that all contracts, agreements, and supporting documents are properly filed and accessible.

        Inventory and Stock Management

        • Collaborate with the inventory team to ensure sufficient stock levels are available for sales.
        • Monitor stock levels and coordinate with the purchasing department to reorder products as needed.
        • Assist in managing inventory reports to support the sales team’s needs.

          Administrative Tasks

          • Handle routine administrative tasks such as scheduling meetings, organizing sales records, and filing paperwork.
          • Prepare presentations, proposals, and reports for the sales team when required.
          • Coordinate travel arrangements, accommodations, and itineraries for the sales team if needed.

• Candidate must prossess at least a Professional Certificate, Advanced / Higher / Graduate Diploma, Degree, Advanced Degree.
• Fluent in English, Bahasa Malaysia, optionally Mandarin.
• Positive attitude, passionate on collaborative teamwork, excel at interpersonal skills.
• Excellent written and verbal communication skills.
• Adaptable to change, able to pivot and find alternate solutions, demonstrated capability in meeting new challenges.
• Good problem solving skills, able to navigate unexpected situations or conditions.
• Critical observer-thinker, bringing fresh perspective and offer intuitive solutions and ideas.
• Demonstrated leadership skills in driving teamwork excellence, conflict resolution.
• Business-minded where applicable with entrepreneurship skill to ensure business success.
• Have strong knowledge of applicable system automation, business solution softwares.

• KWSP
• SOCSO
• Group Insurance
• Annual and medical leave shall be in accordance with the prevailing Labour Law