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Field Application Engineer (FAE)

Salary undisclosed

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Job responsibilities:

  • Manage and resolve technical issues on equipment, process.
  • Required hands-on and provide on-site field service support to customers
  • Perform installation and buy-off.
  • Conduct maintenance and operational training for customer's staff
  • Trouble-shooting and customer support
  • Provide technical advices/solution and support to achieve better quality, productivity and cost objectives
  • Preparation of technical issue report.

Job Requirements:

  • Degree in Engineering, Semiconductor, or a related field, or equivalent experience.
  • Proficiency in Chinese, English, and Malay. Must be able to speak Mandarin to communicate with the headquarters.
  • Knowledge of PC operations and relevant software.
  • Self-motivated, responsible, and a team player with strong communication and organizational skills.
  • Experience in service roles or customer-facing positions is preferred.
  • Must possess own transport.
  • Fresh graduates and candidates from related fields are encouraged to apply.
  • Willingness to travel domestically and internationally.