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Mandarin Customer Success Specialist With Joining Bonus Rm1,000 (Penang)

RM 2,800 - RM 3,700 / Per Mon


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  • Brand Representation: Uphold the client’s values with a positive and professional attitude.
  • Customer Support: Assist with online orders through phone and email, ensuring timely responses.
  • Payment Processing: Handle payments securely, safeguarding customer and financial data.
  • Issue Resolution: Proactively address concerns and escalate when necessary.
  • Teamwork: Collaborate with the team to enhance service quality and improve the customer experience.
  • Fresh graduated are welcome to apply.
  • Able to speak in Mandarin
  • Great attitude for customer service
  • Eye for details
  • Working 24/7 (9 hours), Between Monday to Sunday 5 working days, 2 days off
  • Working Location in Bayan Lepas, Penang.
  • Medical and Insurance Coverage
  • EPF, Socso, EIS and etc.
  • Annual Leave
  • Medical Leave
  • Career Progression
  • World Class Training provided (Soft skill, system, SOP and product knowledge)