Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Content Team Lead

  • Full Time, onsite
  • Shopee Mobile Malaysia Sdn Bhd
  • Kuala Lumpur Digital & Search Marketing (Marketing & Communications) Full time Add expected salary to your profile for insights, Malaysia
Salary undisclosed

Apply on

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Job Description:

  • Be responsible for monitoring and reporting on agent performance in terms of accuracy and consistency
  • Identify the parameters to track performance and create monitoring criteria as well as tracking dashboards & reports to present to the management
  • Monitor the platform to ensure the quality and the legitimacy of the listings, particularly in tackling Prohibited Listings on the platform
  • Elevate and escalate red flags to management from a duty-of-care perspective
  • Work with cross-functional teams to execute listing-related inquiries
  • Respond to emergencies such as government escalation, social media breaches, etc. Identify issues and take preventive action
  • Works closely with the quality assurance team. To conduct agent performance evaluations, and provide coaching and guidance for subordinates
  • Identify operational gaps, express concerns, collaborate with the manager and relevant teams to actively improve processes, implement solutions, and contribute to performance improvement projects for an excellent user experience
  • Manages a team of in-house and vendor agents to operationalize listings-related tasks
  • Oversee, mentor, and develop Listing QC team to enhance productivity and maintain high quality, promoting outstanding user experiences.


Requirements:

  • Minimum 3 years of working experience in leading a content moderation operations team, planning, or strategy role, experience in the e-commerce industry is advantageous
  • Strong sense of ownership on given tasks
  • Ability to create and manipulate spreadsheets with advanced formula application and database software (Advanced Excel and Google Sheets) experience required
  • Ability to develop and present project proposals to the management team
  • Excellent English language verbal and written communication and interpersonal skills
  • Strong leadership and stakeholder management skills
  • Demonstrates complex problem-solving skills
  • Strong organizational skills and attention to detail
  • Able to deliver quality work under tight deadline

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