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APAC HUB & AMS LEAD (Application Management Service)

Salary undisclosed


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We are seeking a joint MMC Tech Regional Hub Leader and AMS group leader to join our Technology team in Kuala Lumpur. The ideal candidate is a natural at connecting with people and building high-performing teams, someone who thrives in a collaborative environment and takes the initiative to make a difference. As the AMS group leader, the successful candidate will oversee the delivery of AMS services from the regional hub and would be responsible for capacity planning, delivery planning and execution, vendor coordination, reporting, continuous service improvement and all people management related tasks. The successful candidate will be expected to drive innovation, continuous improvement and build a high performing AMS team. As the MMC Tech Regional Hub Leader, the successful candidate will collaborate with technology teams across MMC Tech as well as local business/function teams to scale the hub, providing a frictionless experience to teams hiring in the hub. The successful candidate will lead local MMC Tech colleague engagement activities, including return to office and in-office events. They will also work closely with other hub leaders in India, Mexico and Romania and have dotted line reporting to the Technology Hub executive sponsor.

Responsibilities: ·

Develop and implement strategies to attract, retain, and develop top talent ·

Collaborate with hiring managers to identify staffing needs and participate in the recruitment process · Conduct interviews and assessments to evaluate candidates' skills and cultural fit ·

Design and deliver training programs to enhance team performance and professional development · Foster a culture of diversity, inclusion, and employee engagement ·

Provide guidance and support to managers and employees on HR policies and procedures ·

Mediate and resolve conflicts within teams, promoting effective communication and collaboration · Implement team-building activities and initiatives to enhance team cohesion and morale ·

Stay updated on industry trends and best practices in people management and team building

The successful candidate will play a crucial part in fostering a positive and engaging work environment, driving team collaboration, and developing strong relationships within our organization.